Privacy Policy
Effective date: July 8, 2026
This Privacy Policy applies to Floodline Restoration Co. and the website waterdamagebardonia.com. By using the site or submitting a service request, you accept the practices described here. Floodline Restoration Co. is a marketing and referral company - we advertise home services, take requests from visitors, and pass those requests to independent businesses that carry out the actual work. This policy explains what information we collect, how we use it, and who we share it with.
1. Text Messaging (SMS) Disclosure
When you submit a request through waterdamagebardonia.com, both Floodline Restoration Co. and the independent business or professional that receives your request may send you text messages. By providing your phone number and submitting a form, you agree that those texts - along with phone calls - may be placed using an automatic telephone dialing system or prerecorded or artificial-voice messages.
Agreeing to receive calls or texts is never a condition of purchasing any goods or services. Message frequency depends on the nature of your request and how the responding business communicates with you, so it will vary. Standard message and data rates may apply depending on your carrier and plan.
To stop text messages at any time, reply STOP to any message we or the referred business sends you. Reply HELP for assistance. Opting out of texts stops SMS contact but does not close an open service request - if you have an active inquiry you want cancelled, let us know separately. You may also send opt-out requests or questions about texting through our contact page at https://waterdamagebardonia.com/contact-us/.
2. Analytics and Site-Traffic Data
We use standard analytics tools to understand how visitors find and use waterdamagebardonia.com and to measure the performance of our advertising. These tools collect data such as pages viewed, time on site, browser type, and general geographic region. We use this information to improve our site and our marketing.
Aggregate or de-identified statistics derived from this analytics data - figures that cannot reasonably identify any individual - are not sold. We do not use this category of data to build individual profiles for resale to data brokers.
3. State Privacy Rights
Residents of California, Virginia, Colorado, Connecticut, Utah, and other states that have enacted comparable consumer-privacy legislation have the following rights with respect to their personal information:
- Access: You may request a copy of the categories and specific pieces of personal information we have collected about you and a list of the parties to whom it was disclosed.
- Correction: You may ask us to fix inaccurate information we hold about you.
- Deletion: You may request that we delete personal information we have collected, subject to certain legal exceptions.
- Portability: You may request your information in a structured, commonly used format.
- Opt-Out: You may opt out of the sale or sharing of your personal information and of targeted advertising or profiling based on it.
Important notice about how our business works: When you submit a service request, the contact details and project information you provide are forwarded to the independent businesses that respond to requests in your area. Under certain state privacy laws, that transfer may qualify as a sale or sharing of personal information. If you do not want your information passed to those businesses, please do not submit a request. If you have already submitted one and wish to withdraw or opt out, contact us through the contact page - that is the opt-out mechanism available for this site.
To exercise any of the rights listed above, submit your request via https://waterdamagebardonia.com/contact-us/. An authorized agent may act on your behalf if they provide adequate proof of authorization. We may verify your identity before fulfilling a request. We will respond within the timeframe the applicable state law requires.
If we decline your request, you may appeal that decision by replying to our response message or by contacting us again through the contact page. We will inform you of the outcome of any appeal. Exercising your privacy rights will not result in denial of service, a different price, or reduced quality of service.
4. Security
We apply reasonable, industry-standard technical and organizational measures to protect the personal information we hold from unauthorized access, disclosure, alteration, or loss. That said, no method of transmitting or storing data over the internet is completely secure, and we cannot guarantee absolute security. If you have concerns about a specific piece of information you have shared, contact us through the contact page.
5. Express Consent
By submitting a quote form, starting a chat session, or otherwise sending your information through waterdamagebardonia.com, you expressly consent to the transfer of that information as described in this policy. You also expressly agree to be contacted by phone - including calls made with an autodialer or a prerecorded or artificial voice - by text message, and by email regarding your request. That contact may come from Floodline Restoration Co. as well as from the business that accepts and responds to your request.
This consent is voluntary. Agreeing to receive calls or texts is not a requirement for obtaining any service, and you remain free to opt out of automated or text-based contact at any time as described in the SMS section above.
6. Affiliated Brands and Shared Service Providers
Floodline Restoration Co. operates as part of a broader group of home-service websites and brands that share common ownership or management. Within that group, personal information may flow between affiliated brands when doing so helps route your request to the right trade category or service area, or for support, billing, fraud prevention, and quality-assurance purposes.
The group also relies on shared vendors - including call-answering services, scheduling and CRM platforms, hosting providers, and marketing technology systems - that may process your information on our behalf. Every affiliated brand and every shared vendor that receives personal information through this arrangement is required to handle it under this policy or a materially equivalent one.
7. Your Choices
You have several straightforward options for managing your information and how we communicate with you:
- Stop texts: Reply STOP to any text message from us or from a referred business to end SMS contact.
- Ask what we have on file: Contact us through the contact page to request a summary of the personal information we hold about you.
- Request deletion: Submit a deletion request through https://waterdamagebardonia.com/contact-us/ and we will process it in accordance with applicable law.
8. Who Receives Your Information
The core purpose of waterdamagebardonia.com is to connect people who need home-service work with the companies that do it. When you submit a request, the information you provide - your name, contact details, service address, and project description - is sent to the contractors, tradespeople, or home-service companies in your area that are positioned to quote and complete that work. Those businesses are not our employees or agents; they operate independently, set their own prices, and will reach out to you directly.
Beyond that primary transfer, we may also disclose information to service providers that help us run the site and our marketing operations, to affiliated brands within our company group as described above, and when required by law or legal process.
9. Information We Collect
We collect two broad categories of information:
- What you give us: When you fill out a quote form, use a chat feature, or call in, we collect the details you provide - typically your name, email address, phone number, the address where work is needed, and a description of the project.
- What your device tells us: Our site automatically receives basic technical data when you visit, including which pages you viewed, how long you stayed, your browser type, and a general indication of your location derived from your IP address.
We do not knowingly collect personal information from anyone under 13. If you believe a minor has submitted information through waterdamagebardonia.com, contact us and we will delete it promptly.
10. Contact Us
If you have questions about this Privacy Policy or want to submit a privacy request - including access, correction, deletion, or an opt-out - please reach out through our contact page at https://waterdamagebardonia.com/contact-us/. We will do our best to respond promptly.
This policy was last updated on July 8, 2026. © 2026 Floodline Restoration Co.. All rights reserved.